We are still taking, processing and shipping orders, but with a much slower turn around than usual. We are doing our best to fulfil the orders as quickly as possible. Please only email when absolutely necessary as this will help us with our workloads. Thank you for your custom, and your understanding in these difficult times.
How much is the delivery cost?
The website calculates the weight (& sometimes size for items over 1m) of your order, then checks your postcode for possible delivery methods & prices eg Royal Mail or courier service. Delivery & packaging is at cost-price or less. Unfortunately, paper is heavy, so the price tends to be a little on the high side.
When can I expect my delivery?
Courier Delivery UK: 1-2 working days* This is the normal delivery service on an average sized order to be delivered to most UK Mainland addresses. Orders received before midday will normally be processed and despatched on the same day for next working day* delivery. During busy periods, e.g. Christmas, orders can take longer to be processed.
Royal Mail: 1-3 working days* This the expected delivery time for smaller orders received before 2pm and delivered to most UK Mainland addresses. Deliveries can not be tracked.
Pallet Delivery: 1-3 working days* This the expected delivery time for large or bulky orders received before midday and delivered to most UK Mainland addresses. If you are in the North West, and you order early enough in the day, same day delivery may be possible! Deliveries can not be tracked.
Our website uses four methods of shipping orders. Royal Mail, DPD Courier and Heavy Goods Pallet. Depending upon the combination of products, and the destination, you will be offered a choice of appropriate delivery methods. Once you start to fill in your delivery details, the options & prices become visible. Please bear in mind that paper is a heavy product to ship, and although delivery prices can sometimes appear high, we do subsidise the cost of shipping on most orders.
UK Courier Service
Our UK courier service is operated by DPD and most orders are despatched by this method. This is a next working day ( Mon-Fri ) courier service for Zone 1 addresses, so orders placed early enough in the day; usually before midday should arrive promptly the following day. You will be notified by email of the status of the delivery, and you can track it’s progress. During busy times, orders can sometimes take longer to be processed and packed, but will still be sent by next working day courier service. UK Zones 2 & 3 can also take longer, these include the highlands and islands of Scotland, UK islands & other remote places.
Smaller items can be sent to the UK by Royal Mail, if you place your order early enough in the working day, there is a good chance of delivery the following day for most UK Zone 1 ( Mainland ) areas. Zones 2 & 3 may take a little longer. See the Royal Mail website for further current details.
International Courier Service
Our International courier service is operated by DPD. This is a premium tracked service. You will be notified by email of the status of the delivery, and you can track it’s progress. Delivery times vary depending on the destination. 3-7 days in Europe and 6-10 days in the rest of the world.
* Working Days
Our working days are Monday to Friday, excluding bank holidays and national holidays.