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Customer Service & Refunds

Refunds & Returns

If you are not satisfied with your purchase you have 14 days from the delivery date to contact us and arrange to return it to ourselves using the delivery service of your choice and at your own cost. Provided your item is returned in it’s original packing & of resalable condition we will refund you the cost of the item less the initial delivery cost. Please include your order details and the reason for returning your purchase in the package.

Customer Service

If you are unhappy in any way with any aspect of our service please email paper@wlcoller.com and we will do our best to help.

WL Coller Ltd, Unit 1 Holloway Drive, Wardley Industrial Estate, Worsley, Manchester, M28 2LA. United Kingdom